Ecommerce websites are often updated by different people for different reasons. Let's consider some of those:
- Product data changes via imports
- Design changes
- Addition of 3rd party scripts
- Updates to plug-ins
- Program changes lacking adequate unit tests
All of these have the potential to cause errors which can lead to points of failure in the checkout process. This may only affect certain users or certain products leading to a seemingly irregular pattern of support requests or simply abandoned sales.
We have created a technological solution which can be implemented on any site to check different processes still function, from signups to add-to-cart and checkout and also testing forms work.
Contact us for more information on implementing this on your site.